PMHCA Calendar

EIIC’s PMCHA Quality Improvement Collaborative

A quality improvement, or QI collaborative, provides a framework and structure for teams and their project work. Collaboratives bring together stakeholders from various groups for a specified period to address a specific topic. The EIIC’s focus for this collaborative is to create access to mental and behavioral health resources and services in emergency departments.

The collaborative will consist of the following materials and activities:

  • quality improvement educational guide - a guide on quality improvement science that will help align PMHCA knowledge with healthcare QI methods for their ED expansion projects.
  • large-group report-out sessions - teams will report on their projects to the PMHCA community (Feb. present identified project, project scope, and SMART aims - Sept. present implementation work and what was learned).
  • focused working sessions - sessions will allow smaller groups to focus on specific aims, identify key drivers and interventions, and create strategies to overcome obstacles.
  • 1:1 office hours with QI coaches and data analysts

2024 QI Collaborative Calendar

Date(s) Event Time (ET)/Zoom link

February 1

Office Hour: Coffee with QI Coach

Watch video/ Download slides

February 22

Webinar: EIIC’s PMHCA QI Collaborative Meeting – Project Overview

Audience: All PMHCA teams, EMSC State Partners, and Emergency Departments

Watch video/ Download slides

March 26

Office Hour: Meet with a QI Coach and Data Analyst

3pm - 5pm ET / Zoom link

April 4

Focused Working Session: PMHCA Provider-to-Provider Consultation-Focused Projects (Washington PMHCA)

Audience: PMHCA Collaborative Members Only

2pm - 3pm ET / Zoom link

April 18

Focused Working Session: PMHCA Provider-to-Patient Consultation-Focused Projects (NC-STeP)

Audience: PMHCA Collaborative Members Only

2pm - 3pm ET / Zoom link

April 25

Focused Working Session: PMHCA ED-Staff Education and Community Resources-Focused Projects (Oklahoma, Tennessee, Michigan, and Delaware)

Audience: PMHCA Collaborative Members Only

2pm - 3pm ET / Zoom link

June 25

Office Hour: Meet with a QI Coach and Data Analyst

2pm - 4pm ET / Zoom link

July 22-24

In-Person: EIIC’S In-Person PMHCA Meeting – July 2024, Cleveland, Ohio

Audience: PMHCA Collaborative Members, ED Subject Matter Experts, EMSC State Partners, Community Members

2 days / Registration coming soon!

August 13

Office Hour: Meet with a QI Coach and Data Analyst

9am - 12pm ET / Zoom link

September 12

Webinar: EIIC’s PMHCA QI Collaborative Meeting – Project Report

Audience: All PMHCA teams, EMSC State Partners, and Emergency Departments

2pm - 3:30pm ET / Zoom link

EIIC’s PMHCA Technical Assistance Offerings


PMHCA teams, regardless of their participation in the QI collaborative or their ED expansion involvement, will have access to educational webinars, toolkit tutorials, and 1:1 office hours with QI coaches and data analysts. Collaborative participants will be encouraged to attend the EIIC’s Technical Assistance Offerings in between their collaborative sessions for additional education and networking.

  • educational webinars - to enhance PMHCA's understanding of emergency department workflow and telehealth opportunities.
  • toolkit overview tutorials- to promote implementation strategies and provide an overview of available resources.
  • office hours - our QI coach and data analyst will answer questions regarding QI methods and strategies. An on-demand QI coach is also available to PMHCA team members who are unable to attend these office hours.

2024 Technical Assistance Calendar

Date(s) Event Time (ET) / Zoom link

January 9

Webinar: Introduction to the Emergency Department’s Pediatric Mental Health Workflow with Angela Nguyen

Watch video

January 16

Webinar: Introduction to the EMSC State Partner Program / Exemplar of Collaboration with Delaware PMHCA Team

Watch video

January 30

Webinar: Pediatric Needs During Times of Disaster – Part 1 with Trevor Covington

Watch video / Download slides

February 1

Office Hour: Coffee with QI Coach

Watch video/ Download slides

March 5

Tutorial: PMHCA ED Expansion Toolkit Tutorial – Exploration Phase with Michigan PMHCA

2pm - 3pm ET / Zoom link

March 19

Webinar: Making Telehealth Work in the Emergency Department – North Carolina’s Statewide Telepsychiatry Program (NC-STeP)

2pm - 3pm ET / Zoom link

March 26

Office Hour: Meet with a QI Coach and Data Analyst

3pm - 5pm ET / Zoom link

May 7

Webinar: Pediatric Needs During Times of Disaster – Part 2 with Trevor Covington

2pm - 3pm ET / Zoom link

May 14

Webinar: Presenting Your Work Publicly – How to Create an Abstract and Poster Presentation with Dr. Snyder

4pm - 5pm ET / Zoom link

May 21

Webinar: Emergency Department Provider Insights on Pediatric Mental Health – Role of the PMHCA with Ann Dietrich

3pm - 4pm ET / Zoom link

June 6

Tutorial: PMHCA ED Expansion Toolkit Tutorial – Installation Phase with Oklahoma PMHCA

2pm - 3pm ET / Zoom link

June 25

Office Hour: Meet with a QI Coach and Data Analyst

2pm - 4pm ET / Zoom link

August 13

Office Hour: Meet with a QI Coach and Data Analyst

9am - 12pm ET / Zoom link

August 27

Webinar: ED Disposition and Safety Planning with Kim Burkhart and Oklahoma PMHCA

2pm - 3pm ET / Zoom link

September 24

Tutorial: PMHCA ED Expansion Toolkit Tutorial – Implementation Phase with Tennessee and Washington PMHCAs

2pm - 3pm ET / Zoom link