American Academy of Pediatrics
Providing Culturally Effective Care
The American Academy of Pediatrics (AAP) defines culturally effective care as "the delivery of care within the context of appropriate physician knowledge, understanding, and appreciation of cultural distinctions leading to optimal health outcomes. This Culturally Effective Care Toolkit is a practical, hands-on resource to help practicing pediatricians and their office staff provide culturally effective care to their patients and families.(Accessed December 2017).
Culturally Effective Care Toolkit
This is a practical, hands-on resource to help practicing pediatricians and their office staff provide culturally effective care to their patients and families. (2011).
Presentation – Culturally Effective Pediatric Care in a Community-based Health Program
This presentation provides an overview of culturally effective pediatric care and highlights the AAP’s online Culturally Effective Care Toolkit. A Healthy Tomorrows grantee discusses their experience creating culturally responsive health education materials and training providers how to manage diverse health literacy levels. (April 2011).
Champlain Valley Area Health Education Center
Cultural Competency for Health Care Providers
This resource was designed for health care providers to support the promotion of cultural competency in their practice. It is by no means meant to be comprehensive, but rather to provide a general overview and to offer select resources for further study. (January 2013)
Cultural Competency Page
The Champlain Valley Area Health Education Center cultural competency page provides a variety of resources and training opportunities. (Accessed September 2013)
Indian Health Service (IHS)
Health Literacy Universal Precautions Toolkit
This page on the IHS website defines health literacy, discusses universal precautions, and showcases the preliminary results of three common health literacy tools, including links to these tools. (Accessed September 2013).
National Center for Cultural Competence
A Guide for Advancing Family-Centered and Culturally and Linguistically Competent Care
This guide is derived from the comments, concerns, and discussions generated from participants of the Family-Centered Care and Cultural Competence Meeting convened by the Maternal and Child Health Bureau. The meeting explored ways in which family-centered care and cultural and linguistic competence could be integrated in a more effective manner to support and sustain a community-based system of services that are comprehensive, coordinated, and accessible and that provide the highest quality of care. (2007).
National Quality Forum
A Comprehensive Framework and Preferred Policies for Measuring and Reporting Cultural Competency: A Consensus Report
This publication aims to promote culturally competent care, to reduce health disparities, and to make care more patient-centered. It does so by endorsing a comprehensive framework or "road map" for measuring and reporting cultural competency. The report also endorses 45 preferred practices for the provision of culturally competent care. (2009).
U.S. Department of Health and Human Services (HHS)
HHS Action Plan to Reduce Racial and Ethnic Health Disparities
This action plan outlines goals and actions HHS will take to reduce health disparities among racial and ethnic minorities. With the HHS Disparities Action Plan, the Department commits to continuously assessing the impact of all policies and programs on racial and ethnic health disparities. It will promote integrated approaches, evidence-based programs, and best practices to reduce these disparities. (April 2011).
Agency for Healthcare Research and Quality (AHRQ)
AHRQ, whose mission is to improve the quality, safety, efficiency, and effectiveness of health care for all Americans, offers the following online resources:
Health Literacy and Cultural Competency
This webpage links to relevant AHRQ cultural competency resources, including funding opportunities, articles of interest, consumer and patient resources, assessment tools, and explications of AHRQ activities to reduce racial and ethnic disparities in healthcare. (Accessed September 2013).
Centers for Disease Control and Prevention (CDC)
CDC works 24/7 to protect America from health, safety and security threats, both foreign and in the U.S. Whether diseases start at home or abroad, are chronic or acute, curable or preventable, human error or deliberate attack, CDC fights disease and supports communities and citizens to do the same. CDC increases the health security of our nation. As the nation’s health protection agency, CDC saves lives and protects people from health threats. To accomplish our mission, CDC conducts critical science and provides health information that protects our nation against expensive and dangerous health threats, and responds when these arise.
Health Resources and Services Administration (HRSA)
Cultural competency resources available online through the HRSA website include:
Culture, Language and Health Literacy
Effective health communication is as important to health care as clinical skill. To improve individual health and build healthy communities, health care providers need to recognize and address the unique culture, language and health literacy of diverse consumers and communities. (Accessed September 2013).
National Institutes of Health (NIH)
The NIH, which houses a National Center on Minority and Health and Health Disparities to promote minority health and efforts to reduce health disparities across NIH Institutes, also provides the following resource through the National Library of Medicine:
Multi-Cultural Resources for Health Information
This comprehensive compendium includes information on cultural competency dictionaries, glossaries, online translation tools, and health resources in multiple languages from professional societies and organizations, governmental entities, state medical centers and university medical schools, and other stakeholder groups. (April 2011).