Improving Care Through Feedback
- 10 minutes

Effective collaboration between EDs and pediatricians is essential for improving outcomes for children and adolescents facing mental and behavioral health crises. PMHCAs can utilize the resources provided in this section to enhance coordination across different care settings. This includes practical tools, templates, and shared learning strategies that foster unified care, quicker response times, and improved follow-up outcomes. These strategies empower both ED and primary care teams to collaborate more efficiently, thereby strengthening the overall pediatric healthcare system. PMHCAs act as crucial connectors between EDs and primary care providers, facilitating a more responsive and coordinated system of care.
Ongoing communication after a pediatric mental health crisis doesn’t just support better patient outcomes; it helps systems learn, adjust, and improve. PMHCAs can play a critical role by helping EDs and primary care teams establish a feedback loop that captures what happened after the visit, identifies what worked, and updates care strategies moving forward.
This approach encourages transparency, reduces repeat visits, and supports continuous improvement.