Participation Details

Mental Health

EIIC is pleased to announce the conclusion of the PMHCA QI Collaborative. Over the past three years, PMHCA teams have collaborated to enhance access to mental and behavioral health services in emergency departments (EDs). Through collaboration, they have developed tools, strategies, and partnerships that will continue to support this important work.

As we enter our fourth year, we are excited to continue supporting both existing collaborative teams and any PMHCA who may need assistance. Our focus will be on providing one-on-one coaching and technical assistance (TA), ensuring that every PMHCA receives personalized support.


Quality Improvement Coaching

Each team, whether part of the past collaborative or a PMHCA team seeking new guidance, can be paired with a dedicated QI coach who will:

  • Work closely with PMHCAs on their specific ED expansion efforts.
  • Provide tailored guidance and feedback.
  • Support Teams in implementing and sustaining their QI strategies.

This individualized approach ensures each team receives the support most relevant to their needs.


Technical Assistance Offerings

All PMHCA teams, regardless of their participation in the past QI collaborative, will have access to the Technical Assistance resources designed to strengthen pediatric mental and behavioral health efforts in EDs. These include the following:

  • Technical Assistance Toolkit: An updated toolkit featuring practical resources, frameworks, tools, and evidence-based strategies to support PMHCAs and ED teams in pediatric mental and behavioral health care. (Coming soon!)

  • Past Recorded Sessions: A library of recordings from the QI collaborative, offering a structured framework for teams to address ED mental and behavioral health challenges.

Past Recorded Sessions

Webinar Recording Link and Slides

Introduction to the ED’s Pediatric Mental Health Workflow

Watch video

Introduction to the EMSC State Partner Program

Watch video

Pediatric Needs During Times of Disaster: Part 1

Watch video/Download slides

Smart Aim and Global Aim Workshop

Watch video/Download slides

Making Telehealth Work in the ED featuring North Carolina’s Statewide Telepsychiatry Program (NC-STeP)

Watch video/Download slides

Pediatric Needs During Times of Disaster: Part 2

Watch video/Download slides

ED Provider Insights on Pediatric Mental Health: Role of the PMHCA

Watch video/Download slides

ED Disposition and Safety Planning

Watch video/Download slides

EIIC’s PMHCA QI Collaborative Meeting: Project Report

Watch video/Download slides