Managing the Frightened Child

A video collection from the paper authored by Benjamin A. Krauss, MS, and Baruch S. Krauss, MD, EdM, highlighting a structured, three-step approach—observe, engage, and monitor—to quickly establish trust with frightened pediatric patients in emergency settings. Grounded in child development and nonverbal communication principles, this framework empowers ED clinicians to accurately perceive, interpret, and respond to children’s cues, reducing fear and resistance to support effective, compassionate care.