Dispatch and Prearrival Instructions Resources

This section includes example policies and templates.

(Last updated: January 6, 2026)

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Guide or Report

Limited English Proficiency Resource Document: Tips and Tools from the Field (DOJ)

Department of Justice

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Limited English Proficiency Resource Document: Tips and Tools from the Field (DOJ)

Tools and tips for 911 call centers

See Chapters 1 (General Tips and Tools Common to Courts, Police, 911 Call Centers, and Domestic Violence Specialists and Service Providers) & Chapter 2 (Tips and Tools Specific to 911 Call Centers)

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Prehospital Pediatric Readiness Project

The Prehospital Pediatric Readiness Project (PPRP) is an initiative of the Health Resources and Services Administration’s (HRSA) Emergency Medical Services for Children (EMSC) Program with support from multidisciplinary organizations. PPRP empowers EMS and fire-rescue agencies to become "Pediatric Ready," or prepared to provide high-quality care for children in accordance with national recommendations.

The Prehospital Pediatric Readiness Project (NPRP) is supported by the EMSC Program through the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award (U07MC37471) totaling $2.5M with 0 percent financed with nongovernmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement by, HRSA, HHS or the U.S. government. For more information, visit HRSA.gov.

Dispatch and Prearrival Instructions Resources

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Limited English Proficiency Resource Document: Tips and Tools from the Field (DOJ)