Dispatch and Prearrival Instructions Resources

This section includes example policies and templates.

(Last updated: October 21, 2022)

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Limited English Proficiency Resource Document: Tips and Tools from the Field (DOJ)

sections convert to approximately 20 pages

Limited English Proficiency Resource Document: Tips and Tools from the Field (DOJ)

Department of Justice (DOJ) resource document - tools and tips for 911 call centers

See Chapters 1 (General Tips and Tools Common to Courts, Police, 911 Call Centers, and Domestic Violence Specialists and Service Providers) & Chapter 2 (Tips and Tools Specific to 911 Call Centers)

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The EMSC Innovation and Improvement Center is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award (U07MC37471) totaling $2.74M with 0 percent financed with nongovernmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement by, HRSA, HHS or the U.S. government. For more information, visit HRSA.gov.

Dispatch and Prearrival Instructions Resources

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Limited English Proficiency Resource Document: Tips and Tools from the Field (DOJ)