Dispatch and Prearrival Instructions Resources

This document is a result of review of submitted dispatch protocols to the Los Angeles County EMS Agency. EMS Agency staff have updated these templates for pre-arrival instructions based on the latest available evidence and published guidelines. These templates may be used by Dispatch Centers’ administrators in the development of prearrival instructions.

Document last revised January 2022

New Jersey Department of Health, Office of Emergency Services (February 2020)

Milwaukee County EMS (July 2008)

Department of Justice (DOJ) resource document - tools and tips for 911 call centers

See Chapters 1 (General Tips and Tools Common to Courts, Police, 911 Call Centers, and Domestic Violence Specialists and Service Providers)  & Chapter 2 (Tips and Tools Specific to 911 Call Centers)

The National Association of EMS Physicians and the then National Association of State EMS Directors (now National Association of State EMS Officials) created a position statement on emergency medical vehicle use of lights and siren in 1994. This document updates and replaces this previous statement and is now a joint position statement

February 2022