Dispatch and Prearrival Instructions Resources

The National Association of EMS Physicians and the then National Association of State EMS Directors (now National Association of State EMS Officials) created a position statement on emergency medical vehicle use of lights and siren in 1994. This document updates and replaces this previous statement and is now a joint position statement

February 2022

New Jersey Department of Health, Office of Emergency Services (February 2020)

This document is a result of review of submitted dispatch protocols to the Los Angeles County EMS Agency. EMS Agency staff have updated these templates for pre-arrival instructions based on the latest available evidence and published guidelines. These templates may be used by Dispatch Centers’ administrators in the development of prearrival instructions.

Document last revised January 2022

Department of Justice (DOJ) resource document - tools and tips for 911 call centers

(see Chapters 1 & 2)

Introduction: The use of Emergency Medical Services (EMS) for low-acuity pediatric problems is well documented. Attempts have been made to curb potentially unnecessary transports, including using EMS dispatch protocols, shown to predict acuity and needs of adults. However, there are limited data about this in children. The primary objective of this study is to determine the pediatric emergency department (PED) resource utilization (surrogate of acuity level) for pediatric patients categorized as “low-acuity” by initial EMS protocols.

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