Guidelines and General Resources

PowerPoint presentation (PDF) from NAEMSP 2018 Annual Meeting. Presented by Dr. Saranya Srinivasan.

Objectives: After attending this presentation, the participant will be able to: 1) Define patient and family-centered care and discuss its importance in the prehospital environment; 2) Describe techniques for incorporating on-scene family members into the care team and involving the patient in his/her own care; 3) Describe effective strategies for communicating with family members and patients in a manner that is clear, consistent, and age-appropriate; 4) Identify resources that can be accessed to help integrate patient and family-centered care into their own EMS system

From AHRQ, The goal of the Working With Patients and Families as Advisors strategy is to bring the perspectives of patients and families directly into the planning, delivery, and evaluation of care. The tools that accompany this handbook are intended to help hospitals recruit and orient patient and family advisors and prepare clinicians and hospital staff to work with patient and family advisors.

Children with chronic medical conditions rely on complex management plans for problems that cause them to be at increased risk for subop- timal outcomes in emergency situations. The emergency information form (EIF) is a medical summary that describes medical condition(s), medications, and special health care needs to inform health care pro- viders of a child’s special health conditions and needs so that optimal emergency medical care can be provided. This statement describes updates to EIFs, including computerization of the EIF, expanding the potential benefits of the EIF, quality-improvement programs using the EIF, the EIF as a central repository, and facilitating emergency pre- paredness in disaster management and drills by using the EIF. Pediatrics 2010;125:829–837

Free access

This video and discussion guide were developed by the Institute for Patient- and Family-Centered Care (IPFCC) in partnership with the American Hospital Association (AHA). While the information is hospital-centric, the concepts could be applied to the prehospital setting.

(scroll to bottom of page to watch video and download the discussion guide)