Closed-Loop Communication in Emergency Care
- Institute for Healthcare Improvement (IHI); Agency for Healthcare Research and Quality (AHRQ)
- 10 minutes
This section helps clinicians build and sustain the knowledge, skills, and confidence needed to safely and effectively care for pediatric patients across a wide range of clinical scenarios.
Why it matters: Pediatric emergencies are often high-risk and low-frequency, increasing the need for ongoing education and skill reinforcement.
Key focus areas: Education, simulation, competency validation.
Who to engage: Pediatric emergency care coordinators (PECCs), nurse educators, professional practice or competency committees, and medical education leadership.
Getting started: Start with the pinned resource, which provides an overview of how to establish pediatric competencies in your ED. Then, using the available sample tools and materials, identify which competencies are most needed based on your ED’s priority pediatric presentations.
Highlights the importance of closed-loop communication in supporting safe, effective pediatric emergency care. Provides structured tools to promote clear information exchange, role clarity, and shared understanding during high-stress situations.