This guide describes the basics of quality improvement science, followed by a step-by-step plan for choosing and implementing a project in your agency. The intended audience is EMS providers and EMS medical directors.Â
A sample quality improvement project process–this is an example of a prehospital QI project from start to finish. After viewing this example, you can go through the NY State Manual for more detailed information on how to approach a QI project in your agency or system.