Overview of the Role
The primary role of the SP manager is to coordinate and manage all aspects of the EMSC SP program to ensure that the emergency care needs of children are well integrated throughout the entire continuum of care, from illness and injury prevention to bystander care, dispatch, prehospital EMS, definitive hospital care, rehabilitation, and return to community. The program manager is the lifeblood of the SP program and is often recognized as the leading champion for pediatric emergency care throughout the state or territory. Additionally, he or she serves as the primary liaison to the federal EMSC Program providing the vital conduit for the flow of information between the Program and the state or territory.
EMSC SP programs vary from state to state in their organizational structure and method of operation. Most SP programs are housed within a governmental office, such as the State EMS Office or Ministry of Health and are managed by government employees. Some grant programs are held by academic institutions employing managers within the school of medicine or an affiliated children’s hospital. Still others encompass a combination of the two in which the SP grant is held by one entity and the management of the grant is contracted to another. To learn more about the organizational structure and management of other states and territories and much more state-specific program information, visit the EMSC State and Territory SnapShot Database Tool.
Likewise, program managers have widely varied backgrounds, each bringing unique skills and experience to the program as well as diverse learning needs. Regardless of the organizational structure, method of operation, or experience, there are specific roles and responsibilities for managing a SP grant, as well as common characteristics of an effective program manager. For an example of an EMSC program manager job description, see EMSC State Partnership Program Manager Job Description and Detailed Scope of Work.
An effective EMSC program manager
- Is a champion for children and families
- Maintains a central focus on EMSC performance measures
- Understands program constraints and knows how to effectively work within them
- Builds relationships with key stakeholders
- Engages their state’s EMSC Advisory Committee
- Develops and follows a strategic plan for the program
- Utilizes a timeline to plot activities leading to achievement of defined grant objectives
- Monitors all program activities and project budgets
- Leverages all available resources to achieve objectives
- Communicates with their project officer and the EMSC resource centers regularly
- Complies with all Federal Program requests and conditions in a timely manner
Program Manager Job Description & Detailed Scope of Work
Please see this document for a detailed job description and scope of work: