For Healthcare Providers

Responding to the COVID-19 Pandemic: Toolkit for Emotional Coping for Healthcare Staff (TECHS)


The International Society for Traumatic Stress Studies (ITSTSS) has updated their Toolkit for Emotional Coping for Healthcare Staff (TECHS) slides (click here) and created a webinar (click here) that walks you through the toolkit.

Live Q&A Sessions on Monday, April 20th.

Session 1: 8 a.m. (U.S. Central) Register Now.

Session 2: 6 p.m. (U.S. Central) Register Now.

Example Practices and Templates

COVID-19 Harborview Huddle Summary
Seattle Harborview

COVID-19 Huddle Summary

Downloadable Resources

COVID-19 Medical Personnel Mental Health Resources: Quick Reference Guide V.1
COVID-19 Medical Personnel Mental Health Resources: Quick Reference Guide V.1

Collated by behavioral health specialists from ASPR’s Eastern Great Lakes Pediatric Consortium for Disaster Response and the Western Region Alliance for Pediatric Emergency Management

Briefing note on addressing mental health and psychosocial aspects of COVID-19
Addressing mental health and psychosocial aspects of COVID-19 Outbreak (Version 1.1)

The Inter-Agency Standing Committee (IASC) Reference group for Mental Health and Psychosocial Support in Emergency Settings

CTST: Caring for Patients’ Mental Well-Being During Coronavirus
Center for the Study of Traumatic Stress

Caring for Patients’ Mental Well-Being During Coronavirus and Other Emerging Infectious Diseases: A Guide for Clinicians

Dept. Of Health: Telepsychology Guidelines
Guidelines for Appropriate use of Telepsychology

From the Washington State Department of Health, Office of Health Professions and Facilities, Examining Board of Psychology

From the Literature: Recommended Reading

The psychological impact of quarantine and how to reduce it: rapid review of the evidence

Samantha K Brooks, PhD, Rebecca K Webster, PhD, Louise E Smith, PhD, Lisa Woodland, MSc, Simon Wessely, FMedSci, Neil Greenberg, FRCPsych et al. The Lancet. February 26, 2020. DOI:

Interventions to prevent and reduce physician burnout: a systematic review and meta-analysis.

Colin P West, MD, Liselotte N Dyrbye, MD, Patricia J Erwin, MLS, Tait D Shanafelt, MD. The Lancet. September 28, 2016. DOI:

Guidelines for the Practice of Telepsychology

Joint Task Force for the Development of Telepsychology Guidelines for Psychologists. American Phycologist. December 2013. DOI: 10.1037/a0035001

Recommended Links

SAMHSA Disaster Kit
Disaster Kit

This toolkit from the Substance Abuse and Mental Health Services Administration (SAMHSA) arms disaster recovery workers with materials that aid in responding effectively to the general public during and after a disaster, and in dealing with workplace stress. The toolkit includes SAFE-T practice guidelines, and suicide prevention wallet cards. It also includes guides for parents, caregivers, teachers, and others.

NETEC: Resilience and Care of the Caregiver

Monday, April 6th NETEC webinar “Resilience and Care of the Caregiver.” This webinar will provide tips on teaching resiliency among healthcare workers, risk factors, how to overcome and develop a peer support plan, resiliency road map and overall strategies.

Dr. Robert Sapien
Pre- and Post-Shift Hypnosis Sessions

Dr. Robert Sapien, Program Director for the New Mexico EMSC and clinical hypnotherapist recorded these free audio self-hypnosis sessions specifically for healthcare providers. They are less than 20 minutes each and are in 'voice only' and 'voice plus music' formats. There is a session to prepare before a shift and a session to listen to after leaving a shift. 

Center for Pediatric Traumatic Stress

The Center for Pediatric Traumatic Stress, part of the National Child Traumatic Stress Network, offers resources related to managing stress and the psychological impact of COVID-19 for healthcare staff and for families (especially where child has existing health concerns).

The Center offers slidesets (downloadable as pdfs) that can be used as the basis for a presentation / support and QR codes for each parent tipsheet (English & Spanish) which can be added to parent discharge instructions. Both are available by request.