00:02:15 Meredith Rodriguez: Breakout Room Links: Prehospital: https://dellmed-utexas.zoom.us/j/7990752124 Nursing & Other Healthcare Providers: https://dellmed-utexas.zoom.us/j/2202555306 Physician & Advanced Practice Providers: https://dellmed-utexas.zoom.us/j/8338596783?pwd=TG1kS3Vnb2NMSjhQQ0pLZzgvRFUyQT09 State/Territory EMSC Programs: https://dellmed-utexas.zoom.us/j/4997818994 00:23:11 allison bissette: Robby I would love to talk more with you on your call debriefing policy, we do this as well. 00:31:03 Robby Milton: Allison, Ill get with you on that. 00:31:27 allison bissette: Thank you 00:37:40 Katherine Schafer, NM: Sorry, I had to drop off to address an urgent issue that just came up. You may have already addressed this but are there specific examples of verbiage or communication tools used that has been effective in helping those small, rural agencies/hospitals on the importance of developing pediatric specific P&P? Despite some of my perceived best efforts, I still have people tell me every day how peds is not their priority because they just don't have that many calls. 00:43:24 Katherine Schafer, NM: Thank you! As a State EMSC Program Manager, would that be good use of state EMS (NEMSIS)/trauma data data to help determine those "High Risk/Low Frequency" categories? 00:44:35 Katherine Schafer, NM: Thanks for the clarification. :) Trying to create some good conversation starters! ☺️ 00:52:16 Katherine Schafer, NM: Yes, developing a positive culture around pediatric preparedness is the way to go. Mr. Milton, I need you to clone yourself and move to New Mexico! 00:53:05 Bradley Starkey: One thing our agency did to change that culture is to remove the name of QA/QI and turn it into a "Clinical Management Team" that includes our QA, Training Officer, Compliance officer, field supervisors and Medical director. Every this is education Re-training driven and evidence based protocol driven. Now the field crews call us all the time for advice, call reviews, and self directed training. 00:53:17 David Edwards: I applaud you, Robby. These were significant challenges you and your team have seemingly taken on very well. 00:54:05 Robby Milton: Thank you David. 00:54:07 Kathleen Hart: can I ask what courses you provided? 00:54:16 Katherine Schafer, NM: How can we access to that training, Stephanie? Love to review it. 00:54:34 Kathleen Hart: I mean the culture courses 00:54:35 Stephanie Ashford: Center for Patient Safety offers a course in Just Culture 00:54:53 Kathleen Hart: Thank you! 00:54:58 Katherine Schafer, NM: Yes, thanks! :) 00:55:13 Stephanie Ashford: https://www.centerforpatientsafety.org/emsforward/just-culture/ 00:55:24 Stephanie Ashford: that's the 8 hour one that our BCs and supervisors had to take 00:55:27 Billy Bratcher: thank you all